The office staff and hygienist are amazing. They are kind and helpful, and took time to explain my insurance and the... treatments that I needed. The office received a 3 star only because they balanced the Dr. He was condescending, rude and argued with me (the patient) about his credentials versus my specialist over a condition that I have. I'm surprised anyone else can fit in the room with his ego. The Dr that was there until March 2020 was amazing - this new guy not so much.read more
Excellent office. We recently moved from the South Florida area and needed a new dentist. We chose this office by... chance and I’m so glad we did. The staff are so friendly and caring. Dr Hickman is fantastic. My husband and I have pretty bad teeth and I have never felt more comfortable. Never once did he shame me or make me feel bad. I highly recommend this office.read more
From the time I arrived to the time I left. Everyone was so nice and professional. The ladies upfront made sure I had... all I needed before I arrived. The dental hygienist, she did an amazing job in cleaning my teeth and answered all my questions. The dentist was very good and thorough about my dental care. He answered all my questions. I left feeling cared for. Keep up a great job!
Thank you again!read more
I have been a client for premier dentistry for 7 years and they are always professional and on time and they always... give me tips to take care of my teeth and health. I highly recommend this place and their prices are very reasonable.read more
The place was really clean they took my temperature when I entered the building waited 5 minutes or so to be seen, and... the staff were really nice and polite. If you need a place to get your teeth taken care of
Arden Premier Dentistry is the place 💯😁read more
I would not give 1 star if I did not have too. I liked Dr. Planer but other than that it has been a year of problems.... First I was told by the front desk associates when I first went there that they did not accept my insurance. My insurance company had to call them to tell them they did accept my insurance and explain it to them. On the next visit they made me pay for my procedure stating that my insurance would not pay for it. After my insurance did pay them it took weeks to get a check back from them. I had an appt. today at 10:30 that they called and rescheduled last week because their hygienist did not work on my originally scheduled day. So I moved it to today. They called me at 9 am today to tell me that they no longer accepted my insurance again. They also stated that Dr. Planer was not longer the dentist there. This is incompetence at it's finest!read more
Went in as a new patient. It had been a while since I seen a dentist. I do not like the dentist. I've had bad... experiences in the past which made me put off going for years. Kelly took great care of me and kept me in the loop of everything happening while I was there. I needed an extensive cleaning and she was great. I look forward to my follow up and continue care for years to come. I hope each visit I have the same experience as I did today. Thank you Kelly 😊read more
I had a very pleasant experience on my first visit at Arden Premier Dentistry. All of the staff was very nice and... friendly. Dr. Planer was all about my want’s and needs and made me feel like my smile was in good hands! Thanks to the entire staff .read more
Absolutely wonderful experience. They are so worried about you hurting and take all measures to make sure you are ok.... I will be going there for the rest of my life I hope. The dentist is great, fast, efficient, accurate, and is just on her game.read more
Really nice atmosphere and was treated like family. I recommend this dentist to anyone that needs one. Dr. Planner is... very knowledgeable and does a great and thorough job upon my visits there.read more
Most people see going to the dentist as a necessary evil, including me. But at least Kelly and Dr Planer make it... pleasant. Dr Planer gives great advice and I trust her judgment, after a lot of questions, when she makes suggestions. Glad she is with us.read more
Dr. Planer and her staff are not only the warmest people and professionals, but they make sure you feel like an... individual patient and not just the next slot in line. My young children were in for just their second visit to the dentist ever, and had such a positive experience. Highly recommend!read more
I needed to see a dentist for a tooth pain that suddenly came up. When I called, they were able to schedule me for the... next day which was awesome.
I have anxiety and take medication for it, but they made me feel comfortable. The dentist sat down to talk to me and get to know a little about me before any work was done.
I was probably the worst patient for them as I have a bad gag reflex and my anxiety doesn't help at all, but they made me feel comfortable and the dentist and assistant were excellent in the work they did and with explaining what I needed done at that time and for the future.
Highly recommend this place.read more
Had an emergency dental need before leaving town for vacation. Dr. Planer and her staff worked me in and assessed and... fix my need quickly and professionally. I was grateful for their responsive service.read more
Dr. Planer and her staff are worth every star I've given them. From my 1st phone call, the receptionist was courteous... and friendly. Even though I had never been seen by them before, she recognized that I needed to be seen immediately and set up an appointment for the following morning. Their office is immaculate. Dr. Planer's Dental Assistant was welcoming, friendly and concerned. I was nervous and she made me feel very comfortable. I was very impressed with Dr. Planer. She talked with me, did not seem rushed and was interested in learning more about me and the problems I had been experiencing. She was gentle, knowledgeable and went above and beyond in getting me set up to get the work done. I have full confidence in her. We are new to this area and I'm so grateful that I have found Dr. Planer and the Arden Premier Dentistry.read more
Dr. Planer is an excellent Dentist. She's done some fillings for me. One that other Dentist said couldn't be fixed... without surgery and graphing of the bone. This has been fixed by Dr Planer several months ago. I've not had any problems with it. Dr Planer is very nice and professional. I went in today for a cleaning Kelly Beard was my hygenist. She also did an excellent job. She made sure that I knew how to care for my teeth before I left. Dr Planer examined my teeth to make sure everything was good. I would give the whole group a 10 stars if I could! Great people, down to earth.read more
I always get expert dental care in a friendly, spotless environment. I couldn't be Happier with the Professionals at... Arden Premier Dentistry. I recommend you make an appointment -- You will be glad you did !!read more
Arden Premier Dentistry,
Great staff, knowledgeable, personable.
May sound so wrong but even for a Dental office they... make you feel at ease.
My experience is they go above and beyond to spend time clarifying your personal dental needs.
I would highly recommend Arden Premier Dentistry to all!
Just don’t take my appointment!read more
I love the atmosphere of this dentistry. They are professional and friendly and answer all questions I had. From the... greeting to the cleaning to the doctor... all of it was great. Highly recommend!!read more
This was my first visit to have my teeth cleaned. The office was very professional and the hygienist who cleaned my... teeth was very experienced and did a very thorough job. Dr. Planer was very warm and personable followed up with a thorough oral exam. Based on my experience I would happily recommend this practice.read more
This office exceeded my expectations as a new patient. They welcomed me in, treated me like I had been a patient there... forever. I enjoyed my routine cleaning and look forward to my next visit! Thank you to Beth my dental Hygenist and Dr. Planner as well as the staff checking patients in and out. Such a great office environment in all aspects!read more
Very professional and courteous team. Always on time and get me in and out quickly. And they’ve never tried to... up-sell me on products or services I don’t need. Hygienist Elizabeth did a great job!read more
I have never been afraid of much with the exception of (as most people) Dental procedures.
I guess this stems back to... old barbaric practices as a child.
Let me be the first to say I feel great to have overcome this, the entire staff at Arden Premier Dentistry with there calming and caring professional care and basically pain free procedures are the best.
I won't say I look forward to continued treatment but I can say I will no longer have that fear.
I know I'm in great hands.
This team really puts the patients concerns first.
Thank you so much for your advise, recommendations and follow-ups.read more
I have a ton of anxiety about going to the dentist. I went today for the first time and had a small anxiety attack. Dr.... Planer took the time to calm me down about my crown and my issues. I am glad I came to this office. The staff there are very nice and show they care.read more
This is a great place. The staff was friendly, and kind. Jessica Planner is very thorough with explaining what issues... you have with your teeth and with any procedures that she is going to do while you are there. I will definitely refer this office to anyone .read more
We had a great experience. Candice put me and my son at ease, very encouraging with positive reinforcement. I was so... impressed that Dr. Planer had already coordinated a treatment plan with our orthodontist prior to our arrival. Very happy we chose this dental practice.read more
Today was my second visit with Arden Premier and I’m quite pleased with my experiences here. The hygienists are so... kind and gentle and really take their time to get to know your dental history and care about making your visit as comfortable as possible. I also met Dr. Planer and she was so fun and polite and answered any of the questions I had without missing a beat. I highly recommend Arden Premier. You won’t be disappointed!read more
Very comfortable atmosphere with very professional and personable hygienist (Beth) and knowledgeable and pleasant... dentist (Dr. Planner). Never liked going to the dentist before but feel now my mouth is in good hands. Great practice that I would recommend to anyone.read more
One could not ask for better care. I absolutely was totally pleased with reception, Beth (hygienist), & Dr. Planer!... What a pleasure to be treated so well & given the best care. Thank you all! I recognize efficiency, caring, & expertise & I received that at Arden Premier Dentistry! Kindness & "down-to-earth"...that's what I felt!read more
There is not a lot of places where you go and feel that the staff genuinely care about you. Well this is one of them. I... could not ask for a better experience when going to the dentist. Absolutely wonderful staff and I definitely recommend Arden Premier Dentistry 100%.read more
My first visit to Dr.Planer’s office in Arden was such a pleasant experience. The atmosphere was calm and the staff... was cheerful and kind. My teeth felt amazing. I found my families new dental home. Thank you!read more